Blog

Privacy Policy
Effective date: January 01, 2019

Cope Well Counseling Associates (“us”, “we”, or “our”) operates the https://copewellcounseling.com/ (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for Cope Well Counseling Associates is based on the Free Privacy Policy Template Website.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

Usage Data
When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data (“Usage Data”).
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.

Use of Data
Cope Well Counseling Associates uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues

Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Cope Well Counseling Associates will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure Of Data
Legal Requirements
Born To Ride Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Born To Ride Inc.
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.

• Google AnalyticsGoogle Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.You may opt-out of certain Google Analytics features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy?hl=enFor more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:

• By email: info@copewellcouncelling.com
• By visiting this page on our website: https://copewellcouncelling.com/contact-us/

The appropriate length of the closure process depends on the length and intensity of the treatment.

We may end treatment after appropriate discussions with you and a closure process…

if any of the following conditions apply:

• You have met your therapeutic goals.

• When it becomes evident that you are not making progress toward meeting your therapeutic goals.

•  You are in default of your financial responsibility.

From time to time, we will have discussions about how and when you’ll know therapy is ready to come to a close. We will not end the therapeutic relationship without first discussing and exploring the reasons and purpose for discontinuing services.

If therapy is discontinued for any reason or you request another therapist, we will provide you with a list of qualified psychotherapists to treat you. You may also choose someone on your own or from another referral source.

Should you fail to schedule an appointment for three consecutive weeks, unless other arrangements have been made in advance, for legal and ethical reasons, we must consider the professional relationship discontinued.

We cannot ensure the confidentiality of any form of communication through electronic media, including text messages.

If you prefer to communicate via email or text messaging for issues regarding scheduling or cancellations, we will do so.

While we may try to return messages in a timely manner, we cannot guarantee immediate response and request that you do not use these methods of communication to discuss therapeutic content and/or request assistance for emergencies.

Due to the importance of your confidentiality and the importance of minimizing dual relationships, we do not accept friend or contact requests from current or former clients on any of our personal social networking sites (Facebook, Twitter, LinkedIn, etc.).

We believe that adding clients as friends or contacts on these sites can compromise your confidentiality and our respective privacy. It may also blur the boundaries of our therapeutic relationship.

However, we do encourage our clients and the general public to follow Cope Well Counseling on our business social media pages. If you have questions about this, please bring them up when we meet, and we can talk more about it.

If you need to contact us between sessions, please leave a message on your therapist’s voicemail. We are often not immediately available; however, we will attempt to return your call within 24 hours. Please note that Face-to-face sessions are highly preferable to phone sessions. However, in the event that you are out of town, sick or need additional support, phone sessions are available. If a true emergency situation arises, please call 911 or any local emergency room.

FEE STRUCTURE FOR COPE WELL COUNSELING ASSOCIATES AS OF 15 MARCH 2019:

New Intake (up to 90 minutes)  $180

Individual Session (50-60 minutes)    $120

Marriage/Couples/Family Session (80-90 minutes)    $225

If any session goes beyond the published time limits, you will be billed at the rate of $30 (individual) and $40 (marriage/couples/family) per every 15-minute increment or portion thereof.

Telephone calls are available on an as needed basis and as time permits.  On occasions where calls are lengthy, it may be necessary to prorate your bill at the usual rate.  Preparation time for documents provided for legal or other purposes will be charged at the hourly rate.

We are considered to be an out-of-network provider. What this means is that you will pay for sessions and then seek potential reimbursement from your insurance.  With self-pay, we are proud to offer active military, military veterans, currently active police, first responders, fire and emergency medical personnel and currently active teachers a 20% discount on our fees.  Cope Well Counseling Associates accepts cash, checks, credit cards and debit cards.  We do not keep any credit card information on file. There is a $50 service fee for each returned check.  Please note that we are not Medicaid/Medicare providers.

All appointments are made by calling our number 833-426-7464.  We offer evening and Saturday appointments.   Please be advised that once you make an appointment, that specific block of time is set-aside for you.

We appreciate your sincere effort to keep your scheduled appointment.  While we understand that unforeseen, valid emergencies do occur, we ask that you call 24-hours prior to your scheduled appointment time if you need to cancel or re-schedule.

Cancellations and re-scheduled sessions will be subject to a full charge if not received at least 24 hours in advance. This is necessary because a time commitment is made to you and is held exclusively for you. This fee will need to be paid prior to us rendering any further service.

At Cope Well Counseling Associates, we always remember that helping one person might not change the whole world, but it could change the world for that one person.  Part of the helping process is taking that first step and we understand that this can be very daunting and scary.

What we offer to ease you into the process is a 30-minute complementary appointment that allows you to meet your therapist personally and to “get a feel” for whether you’ll make a good team. For therapy to be effective, you have to feel comfortable with your therapist and your therapist needs to know they have the expertise needed to assist you.

If we decide to work together, you will receive a packet of information and some forms to complete.  It is critically important that you complete ALL the forms entirely and thoroughly.

Some of them may seem quite lengthy such as the personal history form. But this significant form provides the therapist with greater insight as to what is important to you, what has happened in your past that may be contributing to or influencing you currently, and what your therapy goals are. Even some medical conditions may contribute to feelings of depression or anxiety. The therapist may refer you to your doctor for a health checkup to rule out medical factors.

Your length of service as a client depends on several factors such as attendance, presenting problem, and how hard you want to work.