Stress Management: The Wellness Council of America notes an article by Fairleigh Dickenson University which states the work impact of stress can include more missed days, lower overall productivity, higher staff turnover, workers’ compensation, medical insurance and other stress-related expenses. This makes it clear that the relationship between stress and job performance is not a positive one. If stress becomes a huge issue and a business starts to experience the issues mentioned above, it can even make it harder to acquire new talent. With the increasing number of websites where former employees can anonymously review their former employer, word can quickly spread about an unhealthy work environment, and it can become a challenge to attract top talent. Ultimately, the result of all of this is lost revenue for a business.

Time Management: My time in the military taught me many things not the least of which is a leader leads by example. A leader’s values, level of integrity and work ethic have a direct influence on company culture, and many times, on a business’ profitability. Time management improves the efficiency and effectiveness of a business. Therefore, it would be wise for business owners and their personnel to continuously work on developing, or improving, their own time management skills. (Dr. Dominick Gulli)

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Effective Communication: Forbes magazine recently noted that internal communication is the glue that holds an organization together and should not be treated as an after-thought. Without it, a company is just a collection of disconnected individuals each working individually at his or her own job. With it, a company is a unit with power far beyond the sum of its parts. Good internal communication helps employees feel trusted and connected to each other, which in turn increases productivity: There is a big difference between having employees who do the bare minimum and those who feel it is worth the effort to work to their maximum potential. Yet one of the biggest complaints in many companies is a lack of communication. Why is this?

Conflict Resolution: Research tells us that there are five common types of workplace conflicts – leadership conflict, interdependency based conflict, work style differences, cultural-based dissension and personality clashes. Learning and applying effective conflict resolution skills enable employees to resolve their own problems quickly and effectively. This allows the flow of activity to continue in the workplace without extended disruptions due to conflict that goes unresolved.

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